1. About These Terms
These Terms of Use govern access to the public website operated by ETSOLVIX LLC ("ETSOLVIX," "we," "us," or "our") at etsolvix.com and communications initiated through it. By using the website, you agree to these Terms. If you do not agree, do not use the website.
2. Business Services and Consultations
ETSOLVIX provides managed information technology support and related technology services to businesses. Website descriptions are informational and do not constitute an offer to provide a particular service, service level, price, or response time. Submitting a contact form or requesting a consultation does not create a client relationship or obligate ETSOLVIX to accept an engagement. We may determine that a prospective engagement is not a suitable fit.
3. No Public Online Checkout
ETSOLVIX does not offer direct purchases or self-service subscriptions through its public website. Service scope, pricing, scheduling, billing, and any ongoing commitments are established through consultation and a separately accepted written proposal or service agreement. Any service agreement, order form, or statement of work governs the actual services and controls if it conflicts with these website Terms.
4. Client Billing and Payment
Unless a written client agreement specifies otherwise, services are invoiced after the applicable service period or completed work. Authorized automated clearing house (ACH) payments may be used to collect amounts due. An ACH debit will be initiated only with the required authorization. Invoice due dates, recurring debit arrangements, any applicable taxes, and consequences of late or returned payments are defined in the client agreement, invoice, or separate ACH authorization. No provision here overrides applicable bank or payment-network rights.
5. Acceptable Website Use
You may use this website only for lawful purposes. You may not attempt unauthorized access; test or disrupt security without written authorization; transmit malware; scrape or harvest information in violation of applicable law; interfere with service availability; impersonate another person or entity; or use website content in a misleading or unlawful manner. We may restrict access when reasonably necessary to protect our systems and users.
6. Information Submitted to Us
You agree to provide accurate information when contacting ETSOLVIX and to refrain from submitting credentials, payment-card numbers, health information, or other sensitive data through ordinary website inquiry forms unless we have instructed you to use an approved secure channel. We may respond to inquiries using the contact details you provide. Our handling of personal information is described in our Privacy Policy, where applicable.
7. Website Content and Intellectual Property
Website text, graphics, trademarks, designs, and other materials are owned by ETSOLVIX or used with permission, unless stated otherwise. You may review them for personal or internal business evaluation, but you may not reproduce, redistribute, or commercially exploit them without prior written authorization except as allowed by law.
8. Third-Party Services and Links
The website may link to or rely on third-party services. Third parties have their own terms and privacy practices. ETSOLVIX is not responsible for third-party content or availability, except to the extent required by law or expressly assumed under a separate agreement.
9. Website Availability and Disclaimers
We aim to keep the website accurate and available, but may update, suspend, or remove content without notice. The public website is provided on an "as available" and "as is" basis to the extent permitted by law. Website content is general information and is not a substitute for a signed service agreement or a tailored technical assessment. Nothing in this section disclaims obligations that cannot lawfully be disclaimed.
10. Limitation of Liability
To the extent permitted by applicable law, ETSOLVIX is not responsible for indirect, incidental, special, or consequential losses arising solely from use of or inability to use the public website. This limitation does not apply where prohibited by law or to obligations expressly assumed in a signed client agreement. The limitations governing paid services, if any, are set out in the applicable agreement.
11. Changes to These Terms
We may revise these website Terms from time to time. Changes take effect when posted with a revised effective date, unless otherwise stated or required by law. Changes to the website Terms do not automatically amend an existing signed service agreement.
12. Governing Law
These website Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, except where applicable law requires otherwise. This provision does not override any dispute-resolution provisions in a separately signed agreement.
13. Contact
Questions about these Terms may be sent to [email protected] or directed to ETSOLVIX LLC at 315-999-1540. Website: etsolvix.com.